Privacy Policy

1. Introduction

TripInfoHub ("TripInfoHub," "we," "our," or "us") is operated by High Entropy Studio. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tripinfohub.com, read our travel guides, contact us, or send us feedback or submissions.

TripInfoHub is an informational travel website. We do not currently sell travel bookings, operate user accounts, run paid advertisements, or sell personal information.

2. Information We Collect

2.1 Information You Provide

• Contact details, such as your name, email address, social handle, or other details you choose to include when you email us or contact us through social media.
• Messages, feedback, correction requests, copyright requests, travel questions, and content submissions you send to us.
• Travel stories, photos, source notes, attribution details, or permission information you voluntarily provide for editorial review.

2.2 Automatically Collected Information

• IP address, approximate location, device type, browser, operating system, referring page, pages viewed, and timestamps.
• Website interaction data, such as page views, session information, language preference, and performance events.
• Cookies, local storage, session storage, and similar technologies used for language routing, analytics, and site functionality.

3. How We Use Information

• To provide, maintain, secure, and improve the website.
• To remember language preferences and improve multilingual navigation.
• To understand aggregate traffic, search performance, and content usefulness.
• To respond to questions, feedback, correction requests, and content submissions.
• To review, edit, translate, attribute, and publish submitted travel content when you have provided it for that purpose.
• To protect the website from abuse, spam, security incidents, and unlawful activity.
• To comply with legal obligations and enforce our Terms of Service.

4. Legal Bases for Processing

Where GDPR, UK GDPR, or similar laws apply, we rely on the following legal bases:

• Consent: when you voluntarily contact us, submit content, or choose to provide information.
• Legitimate interests: to operate, secure, analyze, and improve a public travel information website, provided those interests are not overridden by your rights.
• Legal obligation: when we need to retain or disclose information to comply with applicable law.
• Contract or pre-contract steps: when communications relate to permissions, licensing, or collaboration requests.

5. Analytics, Cookies, and Similar Technologies

We use analytics and basic storage technologies to understand how the site is used and to make multilingual navigation work:

• Google Analytics: used in production to measure website traffic and usage. Google may process data according to its own policies.
• Umami Analytics: used in production through unami.tripinfohub.com for privacy-friendly website analytics.
• Language preference cookie: NEXT_LOCALE may be used to remember or route your preferred language.
• Session storage: the site may store whether a language prompt has already been shown during the current browser session.

We do not currently use advertising cookies or run personalized ads. You can limit cookies through your browser settings or privacy tools. Some functionality, such as language preference handling, may work less smoothly if cookies or storage are blocked.

6. Sharing and Disclosure

We do not sell your personal information. We may share information only in limited situations:

• With hosting, analytics, infrastructure, database, security, cloud storage, email, and content workflow providers that help us operate the website.
• With translators, editors, or service providers when needed to review or publish content you submitted for that purpose.
• When required by law, legal process, or to protect rights, safety, security, and the integrity of the website.
• In connection with a merger, acquisition, financing, restructuring, or transfer of website assets.
• With your consent or at your direction.

7. International Transfers

TripInfoHub is available globally. Your information may be processed in countries other than your own, including by service providers that host, analyze, secure, or support the website. Where required, we use appropriate safeguards or rely on lawful transfer mechanisms available under applicable privacy laws.

8. Data Retention

• Contact emails and support messages are retained only as long as needed to respond, keep reasonable business records, resolve disputes, or comply with law.
• Content submissions and permission records may be retained for as long as the related content remains published or as needed to document attribution and rights.
• Analytics data is retained according to the settings and retention practices of the analytics services we use.
• Security and technical logs are retained for a limited period unless needed to investigate abuse, fraud, security incidents, or legal claims.

9. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to the processing of your personal information. You may also have the right to withdraw consent where processing is based on consent, and to lodge a complaint with a data protection authority.

California residents may have rights to know, delete, correct, limit certain uses of sensitive personal information, opt out of sale or sharing, and not be discriminated against for exercising privacy rights. We do not currently sell personal information or intentionally share it for cross-context behavioral advertising.

To make a privacy request, contact us using the details below. We may need to verify your request before acting on it.

10. Security

We use reasonable technical and organizational measures to protect information. However, no website, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.

11. Children's Privacy

TripInfoHub is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete it.

12. Third-Party Links

Our travel guides may link to official tourism sites, ticketing platforms, map services, social platforms, booking sites, restaurants, attractions, and other third-party websites. Their privacy practices are governed by their own policies, not this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Material changes may also be announced through the website when appropriate.

14. Contact Us

If you have questions, requests, correction notices, or privacy concerns, contact us: